Abstract:
Presently Electricity sector across the developing countries is under the process of
restructuring and adopting the deregulatory structure for providing choice, quality and
economic service to the consumers. The motive behind this structural change is to create
some sort of electricity market and thereby introducing competition in the power sector.
India is no exception to this and the power industries in India are undergoing a state of
transformation.
In India, State Electricity Boards (SEBs) are beset with unsustainable
inefficiencies, unviable tariffs, high Transmission and Distribution (T&D) losses,
mounting subsidies, lack of adequate attention to the distribution segment, wasteful
practices and lackadaisical financial management. All these factors led to the financial
fragility of the entire power sector. Due to the uninspiring financial position of the
vertically integrated monolithic SEBs, the power sector was failing to attract the much
needed investments for its development. The Indian power sector commenced an era of
reform and restructuring since the year 1991 after the opening of the sector for
Independent Power Producers (IPPs). Thereafter, enactment of the Electricity Act, 2003
introduced innovative concepts like power trading, open access, appellate tribunal etc. and
special provisions for the rural areas electrification. The Act also envisions a phase shift in
the reform process, providing a necessary impetus to the sagging momentum for
distribution reforms in the country. Though reforms have been implemented by most of
the states, power sector continued to render unsatisfactory performance as the attention
was focused on generation expansion programs mainly, neglecting the distribution sector.
As a result, the distribution segment as a whole has lagged, in terms of both operation
efficiency and financial performance. The financial performance of Indian Power utilities
is severely hampered by low Return on Investments (Rol) and poor collection recovery
from the consumers. This situation is further aggravated by poor operational efficiency.
Realizing the need to accelerate the reforms in the distribution sector, the central
government introduced Accelerated Power Development & Reforms Program (APDRP)
for urban areas withthe objective to improve the financial viability of state power utilities,
reducing Aggregate Technical and Commercial (AT & C) losses, improving customer
satisfaction, and increasing the reliability and quality of the power supply.
In this scenario, it is being viewed with paramount importance to evaluate the
performance of the distribution utilities and identify the scope for improvement in
efficiency of various states, carrying out an intra state analysis. Data Envelopment
Analysis (DEA) is one of the most widely used analytical approach for carrying out this
analysis.
The concept of measurement of utility efficiencies for the electricity distribution
divisions has so far not investigated in India. The present work explores and establishes
the need for measurement of performances in the context of the ongoing electricity
reforms in India. This study evaluates the performance of Electricity Distribution
Divisions (EDDs) of an Indian state power utility namely Uttarakhand Power Corporation
Limited (UPCL) in terms of overall efficiency through application of input oriented DEA,
a non-parametric approach to frontier analysis, with an objective to trace the effectiveness
of ongoing restructuring process. Relative efficiencies of the divisions are compared for
the period 2005-2008. Notably, production technology might have changed during the
period of analysis. Therefore, further using Malmquist Productivity Index (MPI) and its
decompositions, productivity change (efficiency change and frontier shift) is investigated
for EDDs. Decrease in efficiency is observed during period of analysis. To investigate the
root cause of decrease in efficiency during restructuring process, performance ofEDDs for
the year 2007 is examined in terms of overall efficiency, technical efficiency and scale
efficiency. Since data can be contaminated by statistical noise, an obvious question could
be: to what extent can perturbations in the data observations are tolerated before an
efficient DMU is misclassified as inefficient. Hence, reliability of the CCR efficient
divisions is examined for the same year. Slack analysis is carried out to formulate
improvement directions for relatively inefficient divisions. Slack analysis identifies the
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scope for possible reduction in operating and maintenance (O&M) costs and number of
employees. The results have been discussed in the context of policy alternatives and
related issues in the Indian electric distribution sector. Asensitivity analysis has also been
carried out to explore the type of inefficiencies prevalent in the divisions and to identify
the factors that are advantageous for the inefficient divisions inefficiency improvement.
In the year 2007, most of the inefficient divisions suffered from scale inefficiency
to greater extent than technical inefficiency, thus different reorganization alternatives are
investigated to enhance the efficiency of inefficient divisions. To improve the operational
efficiency of EDDs, UPCL disintegrated several divisions into smaller ones over period
2005-2008. However, micro level examination revealed the ineffectiveness ofthis process.
Therefore, in the present work an alternative model for selecting the EDDs for
disintegration and for selecting the optimum scale for disintegration of EDDs is proposed
based on the efficiency analysis of 2007. Thereafter, the model is verified by comparing
the mean efficiency of the EDDs derived using proposed model with that of existing ones.
Further, the result of analysis based on simple radial efficiency is re-evaluated with the
introduction of cross efficiency measures in DEA to bring forth the true performance of
divisions. Cross efficiency evaluation differentiates the true "overall efficient" divisions
from "false positive" divisions which can be termed as apparent efficient ones. A
difficulty with a linear combination of DMUs as the reference set in DEA is that, an
inefficient DMU and its reference set may not be inherently similar in their practices.
Therefore, it is possible that in some cases the reference targets may be unattainable goals
for the inefficient DMUs. Thus, hierarchical clustering approach is adopted to effectively
group similar distribution divisions; this technique can herald realistic targets for poorly
performing EDDsto improvethe efficiency. In this method Pearson correlation coefficient
between pairs of column in a Cross Efficiency Matrix (CEM) is calculated. This parameter
describes the degree of similarity in the EDDs and hence using these correlation
coefficients as the elements in a resemblance matrix and thereafter executing a clustering
analysis using complete linkage method yields different clusters of divisions with similar
in
practices. Divisions with the highest column mean in a cluster can be used as the primary
benchmark for the other EDDs in that cluster.
A benchmark-share measure is also developed for technically efficient divisions in
order to further characterize the performance of efficient ones and to yield information on
the role of each efficient division played in benchmarking inefficient divisions and also to
identify the best EDDs in terms ofthe benchmark-share. The bigger the benchmark share,
the more important an efficient division is in benchmarking. The result analysis is
envisaged to be instrumental to policy makers and managers to increase the operational
efficiency ofthe EDDs leading to higher profitability ofthe state electricity board. It can
provide aplatform for initiating benchmarking in a regulatory regime.
Though the field ofperformance evaluation in the electricity sector is the vast area
of study, the present work tries to fill-in some research gaps. The subject matter addressed
in the present work is relevant for the policy makers to implement an effective
restructuring process ofpower sector inIndia and other countries.