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Globalization has created a new opportunity for developing countries and has benefited almost
every aspect of human life. It has helped India in many aspects, due to which it has become one
of the world’s fastest-growing economies. Since the last decade, India has made enormous
developments in various sectors such as service, pharmaceuticals, education, software, etc. The
pharmaceutical industry that discovers, develops, manufactures and market drugs are considered
as one of the key contributors to the growth of India’s GDP. The Indian pharmaceuticals market
is the third largest in terms of volume and thirteenth largest in terms of value and accounts for
3.1 – 3.6 percent of the global pharmaceutical industry in value terms. It is expected to grow to
US$100 billion by 2025. One of the key products of the pharmaceutical industry is the vaccine,
which plays an important role in saving human lives. Despite being one the largest supplier of
vaccines, India is still struggling to vaccinate its children with lifesaving vaccines. One of the
primary causes of low child immunization rate in India is the inefficiencies in the vaccine supply
chain (VSC), which hampers the delivery of vaccines to the health centers. Therefore, it is
important that the universal immunization program (UIP) India gives proper attention to its VSC
so that the opportunity to vaccinate a child is not missed because of the unavailability of vaccines.
Thus, the main objective of this work is to study and analyze the supply chain of basic vaccines,
required to immunize children in India. The study findings will provide important solutions to
help UIP India to measure and improve vaccine supply chain performance (VSCP). Improvement
in VSCP can help in delivering vaccines efficiently and effectively to the health centers so that
no child remains unimmunized and sustainable child immunization programs are built in India.
To achieve this objective, first, the key issues in the supply chain of basic vaccines have been
identified. To do so, a field survey and a thorough literature review were conducted and then
using expert’s opinions through the Delphi technique, twenty-five key issues have been finalized
for the study. By employing interpretive structural modeling (ISM) and fuzzy matrix crossreference
multiplication applied to a classification (FMICMAC) approaches and using senior
expert’s opinions, critical factors of vaccine supply chain having maximum impact on VSCP
improvement have been identified. Next, these twenty-five issues have been categorized into five
main domains of issues viz: economy, operational, management, social, and environmental and
then using fuzzy analytical process (FANP) methodology, these five main domains, and twentyfive
issues have been ranked according to their level of importance. In addition, a sensitivity
analysis has been performed to validate the results of the FANP.
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After analyzing and identifying the important issues, one of the critical issues i.e. vaccines
shortages that are faced by the immunization programs across the globe has been discussed.
Using field survey, literature, and expert’s opinions, ten causes or criteria for basic vaccine
shortages and twelve solutions or alternatives that can help to overcome the shortage problems
have been presented. With the help of the analytic hierarchy process (AHP) method, the weights
of the criteria’s have been computed and then using criteria weights, the final ranking of the
alternatives have been obtained using complex proportional assessment of alternatives with grey
relations (COPRAS-G) approach. In the end, a simulation has been to validate the results.
Through the study of the VSC issues, it has been found that UIP India is still operating through
the conventional vaccine supply chain system to deliver vaccines, which is one of the main
reasons for the birth of VSC issues and low efficiency of UIP. Therefore, the focus of the VSC
designers should be on moving from the conventional vaccine supply chain system to the
direction of the next-generation vaccine supply chain system (NGVSCs) to improve vaccine
delivery performance. Hence, a framework that employs an integration of fuzzy analytical
hierarchical process (FAHP) with fuzzy multi-objective optimization on the basis of ratio
analysis (FMOORA) methodologies to simultaneously propose ten solutions to the identified
fifteen barriers have been presented to help decision-makers design NGVSCs. In addition, a
sensitivity analysis has been done for measuring the robustness of the ranking of the solutions.
Subsequently, through the framework of NGVSCs, a well-performing vaccine supply chain can
be designed. Hence, it is important for the decision-makers to maintain this performance and
further improve it for the continuous improvement of the VSC system. In this regard, to help
decision-makers measure, monitor, and improve the performance of the supply chain, the key
performance indicators (KPIs) of VSC system have been identified using exploratory factor
analysis (EFA) in the four dimensions of the balanced scorecard (BSC) approach viz: learning
and growth, internal process, customer, and finance. Then using structural equation modeling
(SEM), a theoretical framework has been shown that demonstrates how the UIP India can utilize
its vaccine supply chain KPIs for the sustainable development of child immunization program.
Moreover, Two-Way assessment has been performed to further improve VSCP in order to
improve sustainability. The results of the Two-way assessment have been validated with
DEMATEL.
To sum up, some suggestion in the conclusion section has been presented that will help UIP India
and immunization programs of other developing countries to efficiently and effectively manage
the child immunization programs so that no child misses’ vaccination dose and sustainable child
immunization programs are built. |
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